Due to some import/export restrictions in some countries, the description of some item(s) may be abridged or vary slightly on the invoice from that on the website. But you will receive the exact item you order as shown on the website regardless of the item description details in the paperwork attached to your shipment.

Additionally, hookah-sense.com sells the products and ships to the destination country of the customer’s choice. It is the responsibility of the buyer to cover any import/customs duties and deal with import clearance procedures and regulations at his/her destination country. Hookah-sense.com will not be liable for any such duties, fees, or additional costs due to the rejection/delay/levies due to the import regulations of his/her destination country. If for any reason the merchandise is undelivered, and/or rejected and returned to origin, we will give back store credit to the customer on returned goods received in good condition less shipping, taxes, and costs incurred plus a 25% restocking fee.

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