SHIPPING TO OVER 240 COUNTRIES
We are proud to offer international shipping services from our hub in Jordan. However, there are some locations we are unable to ship to. If you happen to be from one of those countries please contact us by email: sales@hookah-sense.com
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
EXPRESS SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| Mexico, Central America, South America, and Canada | 4-6Â Business days |
| Europe, United Kingdom | 3-5Â Â Business days |
| Africa | 4-7Â Business days |
| Middle East Countries | 3-5Â Â Business days |
Max delivery time – 10 business days. (This doesn’t include our 1-2 day processing time)
REGULAR SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| Mexico, Central America, South America, and Canada | 10-15Â Business days |
| Europe, United Kingdom | 7-12Â Business days |
| Africa | 9-14Â Business days |
| Middle East Countries | 7-12Â Â Business days |
Max delivery time – 20 business days. (This doesn’t include our 1-2 day processing time)
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.