I recently placed an order with you guys and was amazed by the quality of your customer service. I was leaving to move back to college, so I called to make sure my order would arrive on time. Even though standard shipping would have probably been ok, you guys upgraded my shipping for free to make sure I received my order before I left. I really appreciate the extra mile you guys were willing to go, for free no less, and you will be the only online shop I use from now on. Thanks again Hookah Sense.